Samples
Colour Matching
The wallpaper imagery and room settings on our site are for visual purposes only. Computer monitors and mobile phone screens are not 100% accurate representations of your wallpaper's final colours. Furthermore, different materials absorb ink differently so ordering a sample on the material you wish to install your wallpaper on is a must. Stories For Walls does not accept any liability for colour or design discrepancies, for any wallpaper orders that were not initiated with a sample print.
Sample Shelf Life
Please note all our samples are printed upon request. We do not hold stock. Our printers and our materials can also change from time to time yielding different colour results and therefore our samples 'shelf life' are valid for one month only. If you have ordered a sample but do not proceed with your wallpaper within 1 month of purchase, we recommend ordering another sample (or callling us and quoting your sample job number) before you order your final wallpaper. We will advise if your sample is still correct according to our current printers/materials/batches. If not, we will happily reprint your sample free of charge.
Packaging
Our Dubai samples are delivered in simple packaging rolled up in a plastic sleeve. We do not send our samples in heavy weighted cardboard tubes. We have simplified our sample shipping to minimise our customers' shipping costs and help reduce our carbon footprint. We thank you for your understanding.
Please note that industrial printers do not print white ink. Instead a subtractive process is used and any white in the design is left blank and relies on the colour of the material. i.e. if the background is white, then the material’s natural white colour is used. A wallpaper's natural white varies from one material to another. If you have any queries regarding how white your preferred material is, we suggest ordering a sample before purchasing your full wallpaper.
