Stories For Walls is online only. We do not have a physical store however, if you’d like to see a sample before you order, you can order a sample from any wallpaper product page on our website. When you visit a wallpaper product page, simply choose your preferred material and then select ’sample’ from the ‘size' dropdown. The calculator will show you the price and you can then add your sample to your shopping cart and check out.
Yes, you can WhatsApp us on +61400740780. Due to the complexity of wallpaper installations and measurements, we prefer all communications regarding your wallpaper requirements to be written down either on WhatsApp or via our email address email@example.com. This helps us keep a clear and written record of all of your requirements.
If you would like to see our full range of products our website is our best catalogue. Every product that we sell is displayed on our website, including images of our products installed so you can see how they look on a wall. You can also order a sample from any of our wallpaper product pages.
No Stories For Walls is a made to measure wallpaper service. We only sell our wallpapers as custom designs fitted perfectly for your wall based off your wall's measurements. If you would like to know the final cost for your wall, you can use our online calculator (on every wallpaper product page) or please send us your wall’s dimensions in cm (our WhatsApp link is below), and we can provide you with a quotation and payment link.
The only home visits we offer is a wall measuring and wall assessment service. The team that visits to fulfil this service are not stylists or wallpaper consultants. You can order this measuring service here.
Whilst we are happy to offer some advice regarding wallpaper colour or design selection over email or WhatsApp, we are a wallpaper design company only. We do not offer face to face consultations and we do not offer styling consultations as we believe this should be left to the styling professionals. We work closely with many wonderful interior design and styling companies in Dubai, and can recommend several designers and stylists that may be able to visit you and give you a one to one consultation. If you would like some recommendations, please let us know and we'd be happy to make our recommendations.
Our seamless pasted and traditional pasted materials are pasted onto your wall using wallpaper glue. Once the design has been stuck to your wall it cannot be repositioned or reused, and removal will remove paintwork and require your wall to be sanded back and repainted.
Our self adhesive vinyl is a 'one stick only' decal type of material. Once it has been stuck to your wall it cannot be repositioned. When you remove the wallpaper it will remove paintwork and require your wall to be sanded back and repainted.
Our peel and stick material is completely repositionable and removable with 99% guarantee that your wall surface will be glue/residue free and can be repositioned multiple times. However due to various conditions of customer's walls and the qualities of paints used on their walls, (which we cannot assess before you install your wallpaper), we cannot 100% guarantee that any paintwork will be lifted when you remove your wallpaper. To minimise any risk of removing paintwork, we always recommend peeling your wallpaper down against itself both slowly and carefully at a 180° angle.
To read more about our materials please click here.
Once we know your wall's dimensions, and which material you wish to order, we can tell you how much your wallpaper will cost. This is because we sell our wallpaper by the square metre, (not by the design or by the roll). We customise our wallpapers to suit your wall’s dimensions so that you do not have to purchase extra material (or have any shortages). Your final wallpaper is fitted perfectly to your wall.
If you would like us to provide a quotation, please reach out to us via email or Whatsapp and we can assist.
If you would like to know the final cost for your wall, you can enter your wall's measurements into our online calculator (on every wallpaper product page). Simply choose your preferred material and then select 'custom' from the 'size' dropdown. You can then enter your wall's width and height into the fields. The calculator will show you the price and you can add your wallpaper to your shopping cart and check out. If you still need help, please send us your wall’s dimensions in cm and we can provide you with a quote over email and a direct payment link. If you have any issues measuring your wall, we have some very helpful measuring tips here.
If you select 'We deliver. We Install', installation is automatically included in the price of your wallpaper.
If you select 'We deliver. You install', we will ship your wallpaper to your UAE address and you can install yourself or hire your own installers.
Please note: We only offer DIY installation for our traditional and removable peel and stick wallpapers. We do not offer DIY installation for our seamless or vinyl materials.
Any wallpapers you choose to self install are installed at your own risk. If there are any errors during installation that require reprints, this will be at the customer's expense.
To start your order you will need to provide your wall's measurements. Once you have the width and height of your wall there are two ways you can order. You can order directly from our website using our helpful online calculator. Simply choose your preferred material and enter your wall's measurements into the 'custom size' field. The calculator will show you the price and you can add your wallpaper to your shopping cart and check out. If you are unsure of ordering online, drop us an email and we would be happy to assist. Once we know your wall’s measurements, we can send you a direct link to purchase online. Too easy!
If you are comfortable measuring your own walls, we have some helpful measuring tips here.
When measuring please ensure you measure the widest and highest points of your wall ignoring all windows, doors, recesses and skirting boards.
You only need to provide the exact measurements. You do not need to add buffer as we'll do that for you during the artwork stage.
For full rooms, complicated walls with lots of obstructions or irregular shapes, our advice is to hire our team to measure for you to avoid any errors or unnecessary artwork revisions or reprints.
If you would like someone to come and measure your walls, we provide a measuring service for AED100. You can purchase it here. The team will measure any walls you are considering wallpapering in your home and will also check the condition of your walls to ensure no further wall preparation is required.
Once the team have measured your walls, they will supply your wall’s measurements in PDF format with wall elevations and we can then send you an accurate quote which will include installation. If you live outside of the Dubai emirate fuel surcharges apply.
For full rooms, complicated walls with lots of obstructions or irregular shapes, our advice is to always hire our team to measure for you to avoid any errors or unnecessary artwork revisions or reprints.
Any order that requires less than 5 working days turnaround (i.e. from purchase to installation) will be considered a rushed job. An additional 5% surcharge will be added to the final invoice.
Thanks for purchasing with us. Once you have paid for your wallpaper, your order will go into our system and we will start your wallpaper's artwork in readiness for printing.
When your artwork is ready we will email this artwork to you for your final approval and also share your installation date (if you have opted for installation). Your artwork must be reviewed carefully ensuring no mistakes are sent to print, and your approval provided in writing, (via email). The timeframe for artwork approval will be pending the speediness of your response.
Once you have approved your wallpaper it will be sent to print. If you have selected installation we will visit you on the agreed date for installation. If you have chosen DIY installation, you will be provided a tracking number once it has been dispatched.
Cancellation of orders depends on the status of your order. If your wallpaper has been printed, your order cannot be cancelled. If your artwork has been created but not printed, a cancellation fee of AED150 will apply to cover our designer/artwork costs. If you wish to cancel your order, please contact us as soon as possible.
Regardless of whether you’re an experienced DIY-er, or installing your very first wallpaper, we have a great installation guide to support you here. With our step by step instructions, you can feel confident that you can install your beautiful new peel and stick removable wallpaper like a professional.
If you are an interior designer or stylist, we would like to invite you to participate in our trade program. Once you have completed our trade application below, your orders will receive an ongoing 10% trade discount. By joining our trade program, you will receive complimentary sampling and social media love. If you would like to join our trade program you can apply here.
Stories For Walls does not offer returns, exchanges or refunds for any reason except for damaged or defective prints. Stories For Walls does not hold stock. Every order is made to print and therefore, every order is made and prepared just for you. Once you have made your online purchase, you have entered an agreement with Stories For Walls to begin work on your project. Change of mind after artwork has been completed, printed or installed, or a request to reduce the fee after payment has been made, is non-refundable either in full; or in part. Our artwork fees (based on an hourly rate of AED150), are included in the price of your wallpaper and cannot be refunded once artwork has commenced. If a print or product is believed to be defective, the customer must get in touch with us within 7 days of receiving their order along with clear photos of the issue so that we may assess the issue.
Stories For Walls checks every purchase meticulously before despatch. However in the unlikely event that your item has been damaged during transit or your print print is defective, please contact us and provide photos so that we may assess the damage.
If you have ordered our peel and stick wallpaper which is shipped from Australia, it is a very sturdy material. It is extremely hard to tear and can be crumpled and creased into a ball and then flattened out against your wall without visible creases, so if your wallpaper has been dented or creased during transit, it may not actually be damaged and creases will be easily flattened out during installation.
If your wallpaper is peeling or falling down, this is evidence that your wall's paint surface is repelling the adhesive. If it is only peeling a little, we can add some double sided tape to help stop the peeling. If your wallpaper is falling down, then your wallpaper needs to be removed and your wall needs to be sanded back and repainted with a water based primer. Both our Peel & Stick Removable Wallpaper and our Self Adhesive Vinyl Wallpaper both have specific paint surface requirements to ensure they stick to your wall long term. Preparing your wall correctly for your preferred wallpaper material is the customer's responsibility. You can read more about these wall surface requirements here.
Air bubbles can sometimes naturally form under our wallpapers shortly after installation as the materials are non porous (i.e. it is non breathable), so air can get trapped. If there are noticeable air bubbles immediately after installation, please advise our team before they leave your premises and they will remove them or call us and we'll send the team back within the first 6 months of installation.
If you would like to hang a wallpaper in a bathroom or water closet, you must select our self adhesive vinyl material. As long as the room will not have consistent high humidity (i.e. not a room that has regular showers every day) and is not constantly splashed with water, then the wallpaper should be fine. Our self adhesive vinyl material can be lightly splashed and wiped down with a damp cloth to clean. However, do not let your wallpaper get continually wet or sit in water otherwise the adhesive will soften and weaken and the wallpaper will begin to peel. Please note that we cannot predict or accurately know exactly how much water is being splashed onto your wallpaper in a bathroom or water closet environment, and as such we do not offer any guarantee or free repair service for this material installed within these types of rooms.
Yes we can install in all emirates of the UAE. For installations outside of the Dubai emirate there is a fuel surcharge to cover the team's extra travel time and fuel. The cost is dependant upon the area in which you reside ranging from AED50 to AED200.
We sure can! Please send us your design inspiration and we can tell you if it's a design we can create for you. We have 4 tiers of design as follows:
AED150 - 1-2 hour design for minor modifications to an existing design on our store or a wall mock up showing one of our designs in your space. Includes a sample.
AED350 - 2-5 hour design for a simple straight forward pattern design. Includes a sample.
AED550 - 5-10 hour design for a more detailed pattern or simple mural design. Includes a sample.
AED750 - 10+ hour design for a full scale, detailed mural design or intricate pattern. Includes a sample
If you already have a design created, please send us your original file and we will advise whether your design has appropriate resolution to be enlarged for your wall.
Other than personal photos of your family or personal images or designs supplied to us, any designs that Stories For Walls creates for you are the property of Stories For Walls and we reserve the right to sell the finished design on our store. Stories For Walls owns all intellectual property of all designs created however, we will never sell any designs that were created by you or include photos of your family/loved ones.
We can install on any wall height. However, if your wall is over 380cm tall, for health and safety reasons, we will need to install your wallpaper using scaffolding which incurs a flat fee of AED500 regardless of which emirate you reside in. This fee is charged to cover the truck transport and fuel, plus the team's extra time to assemble and disaemble the scaffolding after the installation is complete.
We sure can! All ceiling wallpapers must be printed on our vinyl material as it is the most light weight material. Please note, any installations on ceilings require scaffolding. For health and safety reasons, we will need to install your wallpaper using scaffolding which incurs a flat fee of AED500 regardless of which emirate you reside in. This fee is charged to cover the truck transport and the team's extra time to assemble and disaemble the scaffolding after the installation is complete.
Measurements for ceilings can also be very tricky to get right so we recommend hiring our team to measure your ceiling for you.
Did you order a sample before you ordered your full wallpaper?
Please note that onscreen colours never match the finished printed product so if you have any queries or concerns regarding the colours we recommend you order a sample first. Stories For Walls does not accept any liability for colour discrepancies for any wallpaper orders that were not initiated with a sample print.
In a word, no. If you are trying to match wallpaper whites with paint colours in your room, we recommend ordering a sample first and matching your white paint to the wallpaper white because:
- onscreen colours can never exactly match the finished printed product.
- industrial printers do not print white ink.
With industrial printing a subtractive process is used and any white in the design is left blank and relies on the colour of the material. i.e. if an area in the design is white, then the printer leaves it blank and let's the material’s natural white colour show through instead. Every material has varying shades of white so it's impossible to predict how the white of the material will match the whites in your room. Some materials' natural colours are more creamy, some are brighter white, some are grey white and some are bluish white.
Samples are the only way to ensure you match your colours correctly and you do not get any surprises with the finished product.
Unfortunately we cannot deliver framed posters outside of the Dubai emirate due to couriers not accepting glass. If your frame is broken, couriers will not accept any liability and as such, we request any frame orders placed with Stories For Walls by customers outside of the Dubai emirate, to be collected from our framers in Satwa, Dubai. Our framed orders for Dubai customers are delivered by our Satwa framers.
If you reside outside of the Dubai emirate and cannot arrange collection of your frame, we can ask our Satwa framers to deliver to your emirate but an extra cost will incur (price dependent on your area). We will send you a link for you to purchase your extra delivery cost online.
No problem. If you do not wish to see any joins on your installed wallpaper we recommend ordering our seamless pasted. This material is a seamless wallpaper and will not have any joins at all.
If you are a renter, or cannot remember the type of paint you last used on your wall, this checklist might help you determine whether your wall surface is appropriate for our self adhesive materials. However please note, the current checklist is by no means an absolute or indisputable method to ascertain whether your wall has been painted with a product that has reflective characteristics. If in doubt, we always recommend to sand back and repaint with a water based primer.
1. Does your wall have a sheen or glossy finish?
2. Does your wall feel silky smooth to the fingertips?
3. Can you easily wipe away dirt from your wall with a damp cloth without damaging the paintwork or leaving marks?
4. Is your wall scuff resistant and hard to leave marks on?
5. Have decals or stickers fallen down from your wall in the past?
If you have answered yes to 2 or more of these questions, there's a high probability that your wall has been painted with a product that has some degree of repelling/wash and wear characteristics i.e. Teflon, Latex, Silicon or similar. We would advise to err on the side of caution and at minimum, lightly sand back your wall to gently add some texture to your wall surface and remove the top reflective coat of your wall's surface. For best results, after sanding back your wall, add a water based primer.
We do not accept any liability for our self adhesive wallpapers if they fall down. If your wallpaper falls down, this is evidence that your paint surface is repelling the adhesive and needs to be sanded back and painted again with a water based primer.
Because Stories For Walls cannot be certain of the types of paints that have been used on your walls prior to installation, or the exact conditions your wallpaper is frequently subjected to, we cannot offer a long term warranty. Furthermore, due to the high temperatures of the UAE, residential homes, (in particular their exterior walls), are constantly subjected to extreme heat over the summer months, which can affect the temperature of the interior walls. Interior walls are also subjected to constant AC which can lead to air getting under the wallpaper, lifting it and starting the peeling process. During the summer months, customers also leave Dubai, often leaving their wallpapers in hot unattended rooms that can heat up to 45 degrees. As such, none of our wallpaper manufacturers will offer UAE wallpaper distributors or retailers any warranty on wallpapers intended for the UAE market.
However, as a courtesy to our UAE customers, we offer a free repair service within the first 6 months of installation to any wallpapers that are subject to peeling. (For customers residing outside of the Dubai emirate, there may be a fuel surcharge). If your wallpaper peels after this 6 month period, our team can revisit for a repair fee of AED150. (A fuel surcharge may also appy for customers outside of the Dubai emirate).
If you are looking for a material that will last a long time in the UAE, our traditional pasted is the material that is most likely not to peel and will stay firmly stuck to your wall summer after summer.
Still have a question?
If you need more clarification or have a question that hasn't been answered, please drop us a line and we'll get back to you